Returns & Exchanges
At Elayers By Maya, we want you to feel confident in every piece you wear; if your purchase isn't a perfect fit, we offer easy returns and exchanges within 14 days of delivery. All items must be in their original, unworn condition with tags attached to be eligible for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to avoid processing delays.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing